1,Before working with Byport
Overwhelmed by orders
Manual in-house fulfillment
Deliveries delayed
Lacked a trusty fulfillment partner
2,With Byport
Outsourced fulfillment to reliable 3PL
Manages fulfillment effortlessly
On time deliveries
Free to focus on growth activities
Bluetooth Headset suffered from the best problem in eCommerce: too many orders and too little time. Fulfilling hundreds of monthly orders was taking its toll on the small startup team. As fulfillment lagged, deliveries slowed and customers complained.
Bluetooth Headset needed a fulfillment partner, a reliable third-party who could get orders out the door on their behalf. But where to find a trustworthy partner in their busiest market, Hong Kong? What would it cost? How would they oversee their shipments? With orders piling up, the company needed answers fast.
How Byport Helped?
Byport providing a one-stop shop through which they can find all of byport’s partners, we have more advantages and the need for channels is no longer a difficulty for them.
Convenient features like automated label generation (for customs documents too) ensured orders went out fast. Buyers received tracking details automatically after purchase, further simplifying the process. With Byport, the company was orchestrating all its logistics from a bird’s eye level – without doing any of the heavy lifting.
Finally able to catch his breath, William refocused his energy to key growth activities like PR, marketing and sales. In the year after Byport, they Bluetooth Headset scaled into over 100 counties and enjoyed a massive gain in revenue.